1. Information We Collect 

We may collect the following information when you contact us or use our services:

 Full Name

Mobile Number Email Address

Service Address

City and PIN Code

Details of your geyser or water heater

Service requests and communication history

Any additional information voluntarily provided by you

 

2. How We Use Your Information 

Your information is used to:Schedule and provide geyser repair and installation servicesRespond to your enquiries and support requestsContact you regarding appointments and service updatesImprove our services and customer experienceSend invoices, quotations, and payment confirmationsComply with legal obligations

 

3. Cookies and Website 

AnalyticsOur website may use cookies and analytics tools to:Improve website performanceUnderstand visitor behaviorEnhance user experienceMeasure marketing effectivenessYou may disable cookies through your browser settings if you prefer.

 

4. Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with:

Authorized service technicians

Trusted service partners assisting in service delivery

Government authorities when required by law 

 

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

 

6. Data Retention

We retain customer information only for as long as necessary to provide our services, maintain service records, comply with legal obligations, and resolve disputes.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

8. Your Rights

You have the right to:

Request access to your personal informationRequest correction of inaccurate informationRequest deletion of your information where legally applicableWithdraw consent for marketing communicationsTo exercise these rights, please contact us using the details below. 

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9. Children's Privacy 

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

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11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:B Geyser Services

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Phone:   +91 6366917791

Adress:  No 28 3rd cross bhuvaneshwari nagar -23