1. Service Charges ​

Service inspection, visiting, and diagnostic charges are generally non-refundable once a technician has visited the service location and the inspection has been completed

 

2. Repairs and Installations  ​

Refunds are not applicable for repair or installation services that have been completed successfully with the customer's approval.If a service cannot be completed due to technical limitations or the unavailability of required spare parts, any advance payment made for the incomplete service may be refunded after deducting applicable inspection or visit charges.

 

3. Advance PaymentsIf

you cancel a confirmed service appointment before the technician is dispatched, any eligible advance payment may be refunded after applicable processing charges, if any. Once a technician has been assigned or dispatched, inspection or visit charges may apply and will be deducted from the refund amount.

 

4. Spare Parts​

Spare parts supplied and installed by B Geyser Services are non-refundable once they have been fitted and are functioning properly.Defective spare parts covered under the manufacturer's warranty will be handled according to the manufacturer's warranty terms.

 

5. Cancellation

by B Geyser ServicesIf B Geyser Services is unable to provide the requested service due to unforeseen circumstances, any eligible advance payment received from the customer will be refunded in full.

 

6. Refund

ProcessingApproved refunds will be processed using the original payment method whenever possible.Refunds are generally processed within 7–10 business days, depending on the payment provider or banking institution.

 

7. Non-Refundable

SituationsRefunds will not be provided in the following circumstances:Service has been completed successfully.Customer changes their mind after service completion.Damage caused by customer misuse, negligence, or unauthorized repairs.Issues arising from improper electrical supply, water pressure, or installation by third parties.Warranty exclusions specified by the manufacturer.

 

8. Customer Satisfaction

If you are not satisfied with the service provided, please contact us immediately. We will make reasonable efforts to inspect the issue and provide an appropriate resolution in accordance with our service policies

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9. Contact Us 

For refund requests or any questions regarding this Refund Policy, please contact:B Geyser Services

 

Phone: +91 6366917791

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Adress.  No 28 3rd cross bhuvaneshwari nagar -23